Uthena

Course description

Master the most popular, in-demand, and the heart of the Unified Communication and IP Telephony infrastructure - Cisco Unified CallManager (CUCM) or Cisco IP Telephony for CCNA/CCNP Voice.

This course includes Deployment, Installation, Administration, Features, Configuration, Disaster Recovery, Reporting, and Maintenance!

Cisco Unified Communications Manager Administration course will give you an overview of the Cisco Unified Communications Manager System (Call Manager) with the concepts of system administration, features, and various other configuration like registration of phones, creating users, call routing, calling privilege, digit manipulation, media resources, etc.

All the videos are based on real-world scenarios of my 15 years of Unified Communication experience. The course helps the students gain enough confidence to start working as Level 2-Level 3 Unified Communication Engineer!

Topics include:

  • Cisco Unified Communication Manager / Call Manager, VoIP and IP Telephony Overview
  • CUCM Various GUI Menu Options and CLI Access
  • CUCM Deployment Requirement - Virtual Machine/Network Requirement
  • CUCM Installation - Publisher and Subscriber
  • Cisco Voice and Video End Points / Devices - Cisco IP Phone, Soft-clients like Cisco IP Communicator, Cisco Jabber,
  • Cisco Video End Points, Front and Back Panel, Manual Registration of a phone, and Device-Device Calling
  • Cisco IP Phone Registration Process
  • Validate the current version of Cisco IP Phone Firmware, controlled firmware upgrade, firmware upgrade over LAN
  • CUCM Call Flow - Inbound and Outbound Call Flow from/to PSTN destinations.
  • CUCM Class of Service - Calling Search Space and Partition
  • CUCM Call Routing - Route Pattern, Route Groups, Route List, Directory Number, Translation Patterns, Hunt Pilot, Hunt List, Line Group, SIP Trunk
  • CUCM Features - Call Park, Call Pickup
  • Call Management - Region, Codecs, Location Bandwidth
  • CUCM Users - End Users and Application Users
  • Users and LDAP Integration - CUCM End Users, Application Users, Local Users, Administrators, LDAP Integration with Active Directory, LDAP Authentication, Importing End users from Active Directory using LDAP (Light Weight Directory Access Protocol)
  • CUCM Disaster Recovery System (DRS) - Backup and Restore, Manual and Automatic Schedule
  • Cisco Unified Reporting
  • CUCM Real-Time Monitoring - Trace Collection, Alerts, System Overview

Who this course is for:

  • Freshers or IT Networking profession who want to acquire this hot skills with hands on Cisco Unified Communication

 

Requirements:

  • Zero to Basic Networking knowledge

 

What you'll learn:

  • Cisco Unified Communication Manager / Call Manager, VoIP and IP Telephony Overview
  • CUCM Various GUI Menu Options and CLI Access
  • CUCM Call Routing - Route Pattern, Route Groups, Route List, Directory Number, Translation Patterns, Hunt Pilot, Hunt List, Line Group
  • CUCM Deployment Requirement - Virtual Machine/Network Requirement
  • CUCM Disaster Recovery System (DRS) - Backup and Restore, Manual and Automatic Schedule
  • CUCM Class of Service
  • CUCM Real Time Monitoring - Trace Collection, Alerts, System Overview
  • Introduction to Cisco Unified Communication Manager
  • 210-060 CICD Implementing Cisco Collaboration Devices (CICD)

Course curriculum

  • 1

    Cisco Unified Communication Manager

Meet your instructor!

Navidut Tauhid
Solution Architect


AWS Solution Architect, Azure Administrator, GCP Quest by Qwiklabs, CCIE Written, CCVP, CCNA, Cisco Unified Contact Centre Express Specialist, Cisco Unity Connection Specialist, with more than 15 years of experience in managing VoIP, Networking; System Administration; Helpdesk Management, Technical Support and Project Execution. Experience in setting up and managing VoIP, wide area networks and administering network devices.

Adept at mapping client’s requirements, custom designing solutions and troubleshooting for complex information VoIP network management.

Rich experience on UC Products like CCM, UCCX and UCCE, Cisco Voice Gateways and Unity Connection, Skype For Business, MS-Teams, Amazon Connect, AWS, Azure, GCP Cloud, Data Center etc.

Insightful knowledge in VMWare Virtualization.

Domain expertise in installing, administering Windows System Solution. Insightful knowledge in VoIP Server Management and VoIP Network Planning.

Excellent communication and interpersonal skills with proven abilities in resolving complex VoIP networking related issues.

Strong communication, collaboration and team building skills with deftness in training and supporting end users as well as developing technical staff to achieve performance objectives.


Private Label Rights (PLR)

This course is available with Private Label Rights (PLR). 

When you buy a course with private label rights on Uthena, the author of the course gives you permission to download the course and sell it as your own on your website according to the terms of the PLR license included.

If you would like to know more about the license terms, please visit this page.

After purchasing, you will have access to the course on Uthena and you will receive the PLR license with a download link and a special bonus.

Uthena

See a sample of the PLR license.

You have the option to buy Master Resell Rights (MRR) to this course, which allows your customers to have the right to sell the course as well.

See a sample of the MRR license.

Take this course today!

"Cisco Unified Communication Manager"

  • $37.81

    Lifetime enrollment

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  • $297.81

    Course + Master Resell Rights

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  • $67.81

    Course + Private Label Rights

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You can buy Private Label Rights (PLR) for this course and others, click here.

You can buy Master Resell Rights (MRR) for this course and others, click here.