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Active Listening With Empathy: Essential Soft Skills Course

3+ Hours of video content - 50+ Video Lessons

Transform your communication skills with Active Listening With Empathy: Soft Skills To Take Feedback.

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Specifications
  • Last Updated
  • Units
    130

Curriculum


Chapter 1: Introduction to Active Listening
1. Active Listening – Welcome Video
2. Active Listening – Part 2
3. Example of Active Listening and Misunderstanding
4. Cycle of Effective Listening and Acknowledging
5. Non-Verbal Communication in Listening
6. Active Listening Exercise
7. Active Listening Exercise – Answer Key
8. Introduction to Non-Verbal Cues in Active Listening

Chapter 2: Non-Verbal Communication and Physical Presence
9. Eyes & Body Language
10. Listening to the Other Person’s Posture and Body Position
11. Listening Better by Bringing Note-Taking Supplies
12. Mirroring the Other Person and Raising Energy Level
13. Dressing for Non-Verbal Communication

Chapter 3: Context and Bias in Listening
14. Listening to Circumstances and Situational Place Choices
15. Get Rid of Biases for Better Listening and Understanding
16. Listening to the Speed with Which People Reply
17. Listening to Cues About the Level of Engagement
18. Tiring Out Aggressive Negotiation Partners
19. Lisa Feldman Barrett on Reading Non-Verbal Communication

Chapter 4: Emotions and Interpretation
20. AI and Categories of Emotions
21. Bias in Interpreting Non-Verbal Cues
22. Adding Accuracy to Your Body Language Interpretation
23. Neurodiversity and Active Listening
24. Summary of Non-Verbal Communication

Chapter 5: Empathy, Kindness, and Emotional Intelligence
25. Introduction to Empathy in Active Listening
26. Definitions of Empathy, Sympathy, and Compassion
27. Dalai Lama’s Mindset of Kindheartedness
28. More on Cognitive and Emotional Empathy
29. The Bad Side of Too Much Empathy
30. Allan Schore – Right Brain Connection
31. Attentiveness for Active Listening

Chapter 6: Feedback and Giving/Receiving Criticism
32. Introduction to Feedback – NICER Edition
33. How to Give Feedback
34. SBI Feedback Model
35. How to Take Feedback – NICER
36. How to Give Negative Feedback
37. Listening to Feedback
38. Listening to Feedback from Reviews

Chapter 7: Listening in Business and Real-World Contexts
39. Introduction to Listening in Business
40. Example of Firm Not Listening – NICER
41. Listening Mistake from When I Was 17
42. Introduction to Memory for Listening
43. Memory and Intelligence

Chapter 8: Emotional Regulation, EQ & Self-Management
44. How to Retain Information and Learn Better
45. Note-Taking Strategies – NICER
46. EQ Section Introduction for Active Listening
47. Five-Step Formula for Controlling Emotions
48. Emotions Are Strategies
49. Introduction to Self-Managing Emotions
50. Easing into EQ and Beginning to Understand Emotions
51. Introduction to Fear and Anger

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Active Listening With Empathy: Essential Soft Skills Course

Transform your communication skills with Active Listening With Empathy: Soft Skills To Take Feedback. This comprehensive course empowers you to master the art of listening, ensuring every conversation becomes impactful and meaningful. By honing your active listening skills, you’ll learn to truly understand others, making you a valuable asset in both your professional and personal life.

Key features of this course include:

  • Emotional Intelligence Integration: Leverage emotional cues to connect better and respond effectively.
  • Practical Techniques: Apply proven methods, like the Situation-Behavior-Impact (SBI) model, for giving and receiving feedback.
  • Real-World Application: Gain insights that you can implement immediately to see noticeable improvements in your interactions.
  • World-Class Support: Enjoy personalized help with instructor office hours and rapid response to your questions.

With Active Listening With Empathy: Soft Skills To Take Feedback, you will:

  • Enhance your ability to read non-verbal cues and emotions.
  • Develop stronger, more productive relationships with colleagues, family, and friends.
  • Gain the confidence to tackle difficult conversations without fear of conflict.
  • Create an environment where constructive feedback is welcomed and appreciated.

Don’t miss the opportunity to elevate your soft skills and redefine your listening capabilities. Whether you are a leader, a professional, or someone eager to improve personal relationships, this course is your key to unlocking more fulfilling interactions. Enroll today and start your journey towards becoming a more empathetic and effective communicator!

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About the instructor

Alex Genadinik

This course is offered by Alex Genadinik, one of the worlds best online instructors with 10+ years of online teaching experience.

Alex Genadinik is one of the world’s top online instructors, with over a decade of teaching experience and a passion for helping students achieve real-world success. A three-time bestselling Amazon author and successful entrepreneur with 20 years in business, Alex has dedicated his career to sharing deep insights in digital marketing, SEO, productivity, and emotional intelligence. His expertise has empowered thousands of students, many of whom have gone on to build 7- and 8-figure businesses, a testament to his hands-on, results-driven teaching approach. With courses used in major universities and high schools, Alex ensures that his content is not just theoretical but grounded in practical applications that drive real impact. His dedication to education goes beyond the classroom—he personally engages with students through Q&A sessions, monthly office hours, and responsive, individualized support to guide them toward success.

Beyond his expertise in marketing and entrepreneurship, Alex is also a creator at heart, developing top-rated mobile apps with over 2 million downloads and managing a popular business and marketing YouTube channel with more than 3 million views. His ability to blend technical knowledge with real-world business strategy makes his courses uniquely valuable, whether you're an aspiring entrepreneur, an SEO enthusiast, or someone looking to boost productivity. With a background in computer science and an insatiable curiosity for psychology, motivation, and creativity, Alex continuously refines his teaching methods to provide an engaging, transformative learning experience. Whether you're just starting or looking to scale your business, investing in one of Alex's courses means gaining a mentor who is deeply committed to your growth and success.

  • Private Label Right License (PLR) for the course: Active Listening With Empathy: Essential Soft Skills Course

    With a PLR license you can modify and change a course to your needs. Next to this, you can keep 100% of the income if you sell the course as a part of your own products. This is what you can do:

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