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Korey Sheppard  |  SKU: UTITH448KORCOU25

IT Help Desk Training for IT Professionals!

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT.

$35.00
License Type

Choose for a PLR license and you can modify the course to your needs ánd retain 100% of revenue when you sell the course.

About Korey Sheppard

ComputerCavalry is a provider of computer classes ranging from basic computer skills to advanced IT courses. We provide the common ground between learning new skills from the comfort of your home with real world IT Services.

We use various learning aids to assist in the explanation of computer maintenance and features. Our goal is to remove the intimidation of PC complexity and replace it with memorable simplicity.

Whether you’re a “not so tech savvy” User or a seasoned technician at ComputerCavalry there is something here for all levels of familiarity.

Curriculum

1. IT Help Desk Training for IT Professionals!
- Introduction to the IT Help Desk
- How to properly Trouble Shoot PC Issues
- Screen Sharing with Team-viewer and Join.me
- Active Directory Users and Computers demonstrated and explained
- Introduction to Microsoft Outlook
- Common Password Locations: Credential Manager
- Common Password Locations: Google Chrome
- Common Password Locations: Wifi
- What is the Internet?
- What is the Internet? (Part 2)
- Basic Networking: ipconfig, ping, pathping

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

IT Help Desk Training for IT Professionals!

ComputerCavalry: Help Desk Training for IT Professionals is a 10 lecture course designed with update to date training for the customer service professional. By enrolling you will be guided and properly trained in topics such as: Troubleshooting, Active Directory, Password Management and Basic Networking.

You will learn how to respond to common help desk related issues with great customer service, critical thinking, remote support, and proper troubleshooting to resolve many IT related issues.

In this course we will be covering the beginning steps to the IT Industry!


Who this course is for:

Entry Level HelpDesk
IT Administrator
Desktop Support
IT Manager


Requirements

A+ Certification
Network+ Certification


What you'll learn:

Entry Level IT Experience
Help Desk Skills
Customer Support
Team Building

Course curriculum

1. IT Help Desk Training for IT Professionals!
- Introduction to the IT Help Desk
- How to properly Trouble Shoot PC Issues
- Screen Sharing with Team-viewer and Join.me
- Active Directory Users and Computers demonstrated and explained
- Introduction to Microsoft Outlook
- Common Password Locations: Credential Manager
- Common Password Locations: Google Chrome
- Common Password Locations: Wifi
- What is the Internet?
- What is the Internet? (Part 2)
- Basic Networking: ipconfig, ping, pathping

About the instructor

ComputerCavalry is a provider of computer classes ranging from basic computer skills to advanced IT courses. We provide the common ground between learning new skills from the comfort of your home with real world IT Services.

We use various learning aids to assist in the explanation of computer maintenance and features. Our goal is to remove the intimidation of PC complexity and replace it with memorable simplicity.

Whether you’re a “not so tech savvy” User or a seasoned technician at ComputerCavalry there is something here for all levels of familiarity.

Korey Sheppard

What can you do with PLR/MRR license for IT Help Desk Training for IT Professionals!

  • Private Label Right License (PLR)

    With a PLR license for the course: IT Help Desk Training for IT Professionals! you can do several things. The main benefits include the option to modify the content, as well as selling the course and keeping the income for yourself.

    [YES] Product may be sold separately
    [YES] Product may be bundled with other products
    [YES] Product can be a bonus for another product
    [YES] Can be added to paid membership sites
    [YES] Can add bonuses to the Product for sale
    [YES] Can be sold as a physical product
    [YES] Can be sold as a digital product
    [YES] You may put your own name on the sales letter
    [YES] You may rename the product
    [YES] You may edit the sales material
    [YES] You may edit the content of the product
    [YES] You may use the source code/material to create new products
    [YES] You may use the name(s) of the author/creator/seller of the Product
    [YES] Can translate the course into other languages
    [YES] Can be used to build a list

    [NO] Can offer Resale Rights
    [NO] Can be used for YouTube or other free video sites
    [NO] Can be added to free membership sites
    [NO] Can be given away for free
    [NO] Can be used or sold on Uthena
    [NO] Can be used or sold on Udemy, Skillshare, or other course platforms you don't own
    [NO] Can offer Master Resale Rights
    [NO] Can offer Private Label Rights

  • Master Resell Rights License (MRR)

    With a MRR license for the course: IT Help Desk Training for IT Professionals! you can do several things. The main benefit compared to a PLR license include the option to offer resell rights.

    [YES] Product may be sold separately
    [YES] Product may be bundled with other products
    [YES] Product can be a bonus for another product
    [YES] Can be added to paid membership sites
    [YES] Can add bonuses to the Product for sale
    [YES] Can be sold as a physical product
    [YES] Can be sold as a digital product
    [YES] You may put your own name on the sales letter
    [YES] You may rename the product
    [YES] You may edit the sales material
    [YES] You may edit the content of the product
    [YES] You may use the source code/material to create new products
    [YES] You may use the name(s) of the author/creator/seller of the Product
    [YES] Can translate the course into other languages
    [YES] Can be used to build a list
    [YES] Can offer Resale Rights

    [NO] Can be used for YouTube or other free video sites
    [NO] Can be added to free membership sites
    [NO] Can be given away for free
    [NO] Can be used or sold on Uthena
    [NO] Can be used or sold on Udemy, Skillshare, or other course platforms you don't own
    [NO] Can offer Master Resale Rights
    [NO] Can offer Private Label Rights

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