Overview
This website, uthena.com, is operated by Uthena LLC, 5830 E 2nd St, 27742, Casper WY 82609, United States. Throughout the site, the terms “we”, “us” and “our” refer to Uthena. Uthena offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms and policies referenced here and available by link: the License terms, the Refund policy, the Delivery policy, the Privacy policy and the Cookie policy. These Terms apply to all users of the site, including without limitation browsers, customers, instructors, affiliates and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools which are added to the site are also subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store runs on our own WordPress platform hosted by Hetzner Online GmbH in the European Union. Card payments are processed by Stripe; course videos are streamed by Bunny.net and course files are stored with BackBlaze. The Privacy policy lists every service provider that handles your data.
1. Online store terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. Your account
Your purchases, course access, downloads and license keys are kept in your Uthena account. The account belongs to the email address you use at checkout: if you do not have an account yet, we create one and email you a link to set your password; if an account already exists for that email address, the order is added to it.
You are responsible for keeping your login details safe. Course access is personal to the account holder: do not share your password or your access to a course with anyone else. If you believe your account has been compromised, contact us immediately.
3. General conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer and is entered directly with our payment processor, Stripe; it is never stored on our servers.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the Service is provided, without express written permission by us, except as the license you bought allows (see the License terms).
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
4. Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
5. Modifications to the Service and prices
Prices for our products are shown in US dollars and are subject to change without notice. A price change never affects an order you have already placed.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
6. Products, licenses and delivery
All products on Uthena are digital: online video courses and related digital products, each sold with one or more licenses (Personal, PLR and/or MRR). A Business license for internal staff training is available on request. The product page shows which licenses a product is sold with. What you may do with a product depends on the license you buy and is set out in the License terms. No license allows selling or offering a product on Uthena, Soofos, Udemy, Skillshare or any other course marketplace you don’t own and control. Bundles are sold with a PLR license on every course they contain.
Products are delivered to your Uthena account as described in our Delivery policy. How long downloadable files stay available is set out in section 7, and how to handle downloaded files safely in section 8. Products may be refunded only according to our Refund policy.
We have made every effort to display our products as accurately as possible. We cannot guarantee that your device’s display of images or previews will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
7. Download availability
Many products include files you can download from your Uthena account, such as the PLR package of a PLR or MRR license, lesson materials and e-books. For these files the following applies:
- 12 months guaranteed. We guarantee that the files of a product you bought can be downloaded from your account for 12 months from the date of purchase (for a bank-transfer order: from the date we confirm your payment). If a file is not available in that period, contact us and we will make it available again within a reasonable time.
- Your responsibility. It is your responsibility to download your files in good time within those 12 months and to keep your own backup copies.
- After 12 months. For as long as a product remains available on our website, you can usually still download its files from your account. We do not guarantee this: after 12 months files may be updated, replaced or removed (for example when an instructor withdraws a course), and we have no obligation to keep them available or to supply them again.
- Your license continues. The 12-month period only concerns our guarantee to keep the files available for download. It does not shorten the license you bought, and it does not change your online access to a course, which is described in the License terms.
- Updates. Instructors may update their files. You can download the version that is available at the time you download; we do not keep earlier versions.
8. Files and security
Uthena is a marketplace. The courses, videos and files sold on Uthena are created and uploaded by independent instructors, who are responsible for their content. Instructors must confirm that their files are safe, lawful and their own to license, and we review every course before it goes live. However, we cannot inspect, scan or test every file in full, and we do not guarantee that any file is free of viruses, malware or other harmful code, or that it will work with your device or software.
- Check before you open. Before you open, extract, install or run any downloaded file, scan it with up-to-date security software. Take particular care with programs, scripts, documents that contain macros and compressed archives. Keep backups of your own data.
- Your own risk. You download and open files at your own risk. To the maximum extent permitted by law, Uthena is not liable for any damage to or loss of your devices, software, data or business, or for any other loss, that results from downloading, opening or using a file obtained through the Service.
- Report a suspicious file. If a file looks unsafe or behaves unexpectedly, do not open it again and tell us at info@uthena.com with the product name and file name. We may disable or remove a file or product at once while we investigate, and we may remove an instructor’s content or suspend their account.
Nothing in this section limits liability that cannot be limited by law, or the rights that mandatory consumer law gives you.
9. Payment
Card payments and the other payment methods shown at checkout are processed by Stripe. Your order is complete, and your products are unlocked, as soon as the payment succeeds.
Where we offer payment by bank transfer, your order waits for the payment. Use your order number as the payment reference. Your courses, downloads and license keys unlock as soon as we confirm the payment, usually within 1–2 business days. A bank-transfer order that remains unpaid for 14 days is cancelled automatically.
10. Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund policy.
11. Optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms.
12. Third-party links
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
13. User comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries or product reviews) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
14. Personal information
Your submission of personal information through the store is governed by our Privacy policy. Our use of cookies is explained in the Cookie policy.
15. Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
16. Prohibited uses
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
17. Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Uthena, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
18. Indemnification
You agree to indemnify, defend and hold harmless Uthena and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
19. Severability
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
20. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
21. Entire agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
22. Governing law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands. If you are a consumer, nothing in these Terms takes away the rights that the mandatory consumer law of your country of residence gives you.
23. Changes to these Terms
You can review the most current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
24. Instructors and affiliates
Instructors who publish courses on Uthena also agree to the Instructor terms, which cover course requirements, royalties and payouts. Affiliates who promote Uthena also agree to the Affiliate terms.
25. Contact information
Questions about these Terms should be sent to us at info@uthena.com or through our contact form. Company details are in our Legal notice.